💡 The Challenge
In the pharmacy retail world, product expiration control and waste management are major concerns.
Farmacity, one of the largest pharmacy chains in Argentina, identified key issues:
- Each store manually checked shelves for expiring products, with no centralized system.
- There were no systematic actions to prevent waste.
- No centralized information or traceability for critical products.
- This led to recurrent shrinkage, high operational workload, and low control.
🚀 The Kigüi Solution
Farmacity implemented Kigüi’s App for store staff and the central information dashboard:
- Each store associate now reports soon-to-expire products by scanning and photographing the lot.
- The system automatically assigns tasks with clear instructions (e.g., relocate products to promote internal rotation).
- Every step is documented with evidence (photo, user, geolocation) for full traceability.
- The dashboard enables the central team to monitor, in real time, the status of each store and product.
- In this case, no consumer discounts were applied—internal management was improved to maximize rotation.
📊 Results Achieved
- Zero expired products on display during the pilot.
- 40% reduction in shrinkage compared to the historical average.
- Increased sales of soon-to-expire products thanks to timely action.
- Measurable results were observed in the first month.
- Fast, simple process quickly adopted by store staff.
- Farmacity plans to expand the solution to more stores in 2025.
🔄 Before / After Kigüi
| Before Kigüi | After Kigüi | |
|---|---|---|
| Control | Manual, up to each store | Digital, centralized, and automated |
| Tasks | No tracking or clear instructions | Automated, fully tracked tasks |
| Evidence | No proof of execution | Photo and geolocation for every action |
| Waste | Recurring shrinkage, little control | 40% reduction, zero expired on shelf |
| Visibility | None, no centralized data | Real-time dashboard for management |
🗣️ What the Team Says
“The Kigüi team guided us through the whole process in a professional way. The platform is intuitive and easy to use.”
Daniela, Store Manager
“Before starting the implementation, I didn’t believe the opportunity was so big. I was surprised by the level of impact the solution generates.”
Enrique, Operations Mentor
🌱 Inspiration for the Industry
At Kigüi, we believe that smart product control and waste reduction are not just possible—they are essential for the future of retail.
Want to see how these results can work for your business?
Contact us to schedule a demo and join the new era of efficient, sustainable retail operations.